Brand-building, recruitment, retention and sales are all linked to the ethos. “Don't get me wrong, of course we've made the wrong decision in the past, you go for the short-term benefit. There's so much rubbish out there, but there are hopefully some things I'm a bit better than average at. THE bold entrepreneur turned a hunch about smoothies into a household name. CO2 emissions are measured each month and are offset by 120% to be carbon negative across the business. We started innocent in 1999 after selling our smoothies at a music festival. It's a stark choice – take risks and hire or hold out for the ‘right' employees and compromise on growth. First and foremost, the values have to resonate. Innocent Drinks has numerous stated aims, all simply put but highly ambitious. Balon, Wright and Reed know they have a hard-working team that goes the extra mile if necessary. Born on February 14, 1973, Reed is 45 years old. We pay for videos too. ultimate owner of Innocent Smoothies and Deepend Fresh Recovery Limited, a company formed to pursue claims in intellectual property rights in work commissioned by Fresh, that was created by a design agency formerly called Deep End Design Limited. “It's about exposing what we're offering to the people out there and hopefully the right people will be interested. Every week he spends a couple of days abroad, splitting time between Innocent's offices in Ireland (Dub Towers), France (Eiffel Towers), Holland (Grass Towers), Denmark (Viking Towers) and Germany. Since Innocent was launched the company has been growing by 20% year on year and currently has a 75% share of the smoothie market. More than that, turnover is set to punch through £100m and Europe is thirsty for more as the business enters its 10th year. He's been busy since the sale too - as the founder of art fund Art Everywhere and co-founder of the Innocent Foundation, as well as JamJar investments. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Another quirky feature illustrating the approach to recruitment and retention is the ‘lest we forget' button on the online employee gallery, with eulogies of their efforts. It still did stuff, it just didn't do half as much,” says Reed. The calorie count in Innocent smoothies and Super Smoothies ranges from 112 calories per 250ml in the Recharge Smoothie, which includes apple, mandarin, banana, carrot, peach and flax seeds with a dash of ginger, to the more calorific Berry Protein Super Smoothie … All three have pledged to remain with Innocent until at least 2010. Time permitting, though, he still works with the head of creative on writing ads, recipe books, labels, booklets. Click here to upload yours. To inquire about a licence to reproduce material, visit our Syndication site. Covering everything from grants and loans to crowdfunding and accounting, we hope this section will give you the help to raise, manage and improve your finances. “I'm trying to get more in front of that because last year it was taking too much of a chunk and you're here till nine at night,” he admits, adding he only managed 16 days leave last year. But that would mean no bananas. Proposition: Fruit smoothie brand. “I've done it, man. But find them, incentivise, reward and encourage them to deliver in these areas and it's dynamite.”. To use the marketing mix to assess the challenges faced when expanding into a new market. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we’re blending every type of fruit & … The innocent foundation is a grant giving charity that was set up in July 2004 with the idea of bringing nature and communities closer together for mutual benefit. The High Court (Robert Englehart QC sitting as Deputy Judge) has resolved a dispute between Fresh Trading Limited, the ultimate owner of Innocent Smoothies and … Reed claims to know every employee, bar the five who joined while he was trekking with his yoga teacher wife in Argentina last month. This is a drink that makes with 100 percent pure and natural fruit juice. Our people have to be equally commercial and altruistic,” he says. Smoothies are the primary product of “Innocent drinks” and people are … Founders: Richard Reed, Adam Balon, Jon Wright. The company. How long that will continue is anyone's guess, but right now it's non-negotiable. Our Key Values. You can always do more, man.”. “The first one was, ‘Oh my God', the second, ‘Mmmm'. Innocent has left behind its start-up existence. In April 2009, Innocent announced it was to sell a stake of between 10% and 20% to The Coca-Cola Company for £30 million. Reed originally penned the pithy label messages, but has largely delegated responsibility. I will always continue to do it. The company needed twice that figure. Objectives: To show Innocent’s position in the market in relation to niche and volume competitors. Staff must be imbued with the right traits. But at some point, whether it means cutting back to group inductions or giving trusted managers the autonomy to hire, something has to give. “Yeah, something's got to give, but what it's always been is keeping the situation vacant,” agrees Reed. Along with everyone else in the business, Reed has set five key objectives for this year. Meet PolicyMogul, the startup that wants to open up lobbying to SMEs, Startups 100 2020: The startups championing a better tomorrow. The website has proved the most successful hunting ground, but Reed will try everything and anything. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Richard Reed co-founded Innocent Drinks in 1998, Innocent Drinks are now an internationally recognised brand, Co-founder of Innocent Drinks Richard Reed discussed what a growth mindset means to him, Independent Press Standards Organisation (IPSO). One – to become the world's most sustainable company – is laudable, but surely impossible to measure. The idea for tasty and healthy smoothies that led to Innocent Drinks was cooked up on a snowboarding holiday by the three founders Richard Reed, Adam Balon and Jon Wright I take care of the people team, Jon interviews on the supply team and Adam will speak to the international guys. “No one will come in without seeing one of us. He took a job in advertising for four years before starting up a smoothie and drinks company with fellow Cambridge graduates Adam Balon and Jon Right in 1998. One year later, Coca-Cola increased its stake to 58%, investing a further £65 million. We first started working with them in 2009, when they bought a 20% share in our business. The workforce is 187-strong, it has 65% of its domestic market, and a layer of senior management, including a UK MD, has been woven into the business' close-knit fabric in recent months. Either it's a sacrifice or a highly astute move. For Balon, European expansion is the key. Created with Raphaël 2.0.2. Internally, too, everything is writ frighteningly large: recruitment, retention, discipline, expansion. Plastic weighs less than glass, meaning 40% less fuel is used in transporting products. Since inception, 201 permanent members of staff have been on the payroll, a remarkable retention rate. image caption. As of 2016, the entrepreneur's net worth was estimated at £50million. You sense he favours going to market. We're going to be the first company in the world to do it. The company. Reed has also written a book: If I could Tell You Just One Thing...Encounters with Remarkable People and Their Most Valuable Advice, published with Canongate in 2016. What isn't is Reed's fervour for achieving the plaudit. Smoothie company Innocent Drinks has clarified that it supports transgender people not being discriminated against after reportedly unfollowing a pensioner who shared anti-trans content.. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. We are a team of writers, experimenters and researchers providing you with the best advice with zero bias or partiality. Turnover 2006: £78m Answer: Not many. So what does this mean for Innocent's green agenda? The strategy has been successful in encouraging more people to buy fruit products. “The heart of it is very altruistic and positive, but to achieve that you have to be tough.” Fearing he's sounding “weirdly prescriptive” he adds that providing you're warm, friendly, generous, human and do to others as you'd have done to you, it'll be OK. Fall below set standards and the response will be immediate – fair, but brutally honest. So, stem growth it is. Yes, really. It totally disempowers the individual and is a very selfish thing on behalf of the person that's not saying. In many ways, the world has changed around Innocent. Failure to have a clear agreement about ownership of designs produced for Innocent Smoothies has resulted in multiple court proceedings. There is a third way: flog the existing bunch for all they're worth. The entrepreneur was hungover when he and his friends came up with the concept that would make them millionaires. Last year, one member a week joined its Fruit Towers office in London. So what do I do? It's hard to detect. For other inquiries, Contact Us. You might already know that innocent is owned by Coca Cola. Each one poses its own set of questions. A partial flotation, a sale or continuing are possible scenarios, Reed says. The business is also well-known for donating ten per cent of all profits to charity - a factor which apparently attracted their buyers Coca-Cola. After all, the founding values remain intact. Whether it is or not is up for discussion. Much as many would love to squeeze a little tighter, push and prod, ethics prevent it, particularly at Innocent Drinks. By far the majority of entrepreneurs spend time on the minutiae ‘in' the business. our owner; b-corp; how-were-keeping-busy; Hello, we're innocent …and we're here to make it easy for people to do themselves some good (whilst making it taste nice too). For now, however, they have enough bridges to cross first. “Let's face it, capitalism is the main reason we're facing the issues we face as a global community. “I'm spending as much time on the business as I ever have done, though. In April … Innocent posted a public statement on Twitter on 2 February to say “we stand against discrimination”, alongside the pink, white and blue trans Pride flag emoji. As Innocent Drinks approaches the £100m mark, its founder Richard Reed talks ethics, products and staff retention. Then it's the big one – what to do next. Innocent: In brief. The fizzy drinks empire, which already owned 58 per cent of Innocent, snapped up the shareholdings of founders Richard Reed, Adam Balon and John Wright in … It's refreshing, in a way, to know Innocent Drinks takes a hard line; the iron fist in its velvet glove. Each day during Covid-19, we shine a light on a business or individual making positive action during the pandemic. Do you have a story for The Sun Online news team? By browsing our site you agree to our use of cookies. In 2012 budgeted revenue is £200 million. Management consultants break time into that spent ‘on' the business and that spent ‘in' the business. He promises the brand new Innocents will be known to him before the week is out “because with 180 you can definitely know them, it's easy”. In the same year, he was appointed a Commander of the Order of the British Empire for services to the food industry and to charity. Like the products, that would only be natural. Dinner parties, conference speaking gigs, trade shows and its free summer music festival Fruitstock, which features JobStock, are all opportunities. © Copyright 2021 Startups. “Innocent drinks” is company that selling famous drinks in The United Kingdom which started by 3 Cambridge students in 1999. Reed, one of Innocent’s founders, tried to use a similar logic, claiming that the halo logo was recognisable to consumers, and that to give commercial effect to the agreement to produce the design Innocent should be free to use it. The manufacturing of Innocent Drinks first began in 1998 when the original owners Richard Reed, Adam Balon and Jon Wright began selling their smoothies at a music festival in London (Innocent – … The advert paid for itself and wasn't a total flop, but the lack of in-store activity against heightened competitor activity, a more obtuse ad that assumed knowledge of the brand and no New Year resolutions, led to a disappointing outcome. But it creates 10 times more work.”. The timing was right, with consumers still flush with good intentions, the ads were simple and on-brand and the company carried out in-store activity in parallel. The snipers have gathered and sniped, sneering that the founders' reported £120,000-a-year salaries are not so innocent. innocent – 100% pure fruit smoothies, orange juice, kids smoothies and tasty veg pots. “Branson put in his autobiography that you've got to do whatever you've got to do. Innocent has a headstart on the rest of the business world, which is now scrabbling to gain green credence. “They can't grow in the UK. Richard Reed (centre) set up Innocent with friends Adam Balon (left) and Jon Wright. In 2013, they sold Innocent Drinks to the soft drinks giant for an undisclosed sum, when the business was valued at $500million. The response was muted. They called their creation Innocent Drinks - and sold their wares from a market stall, emailing around potential investors with the subject heading: "Do you know anyone rich?". Aside from being able to develop a unique product, the owners of Innocent Smoothies had the courage to implement an e-petition which aims to decrease the Value Added Tax (VAT) that was placed on fruit juices and smoothies down from the usual 17.5% to 5% (Fleming). Looking beyond 2007, Reed would love to pursue global expansion. As the brand has become a bit more established and understood externally it's helped with the strike-rate of the people we get to meet.”, Reed, Wright and Balon still interview candidates personally. The designer was required to transfer legal ownership to Dr Martens. But it's no time for champagne.”. As of 2016, the entrepreneur's net worth was estimated at £50million. View our online Press Pack. Yet one of the UK's most feted brands has and is facing a series of challenges. Emmerdale's Samantha Giles reveals she posed nude for £5 per hour, Pubs, restaurants & shops could be SHUT under local lockdown tiers, After Marcus Rashford's split, what happened to the 2018 World Cup WAGs, Holiday boost as whole EU to allow Brits in test-free with 'vaccine passport', ©News Group Newspapers Limited in England No. I know people may think that's the antithesis of being innocent.”. And no one gets through week one without me ranting on about company values.”. Got a business idea? About time, too, says Reed. Inks are solvent-free and boxes are made from recycled paper. Typically they won't see all of us. Companies using design agencies for branding should take heed. “No bananas, no smoothies. They're not keen to meddle. This is the place to start. Bottles are made from 50% post-consumer recycled (PCR) plastic. Born in Kirkheaton, West Yorkshire, Reed went on to study geography at St John's College at Cambridge University. That's the bit I don't know.”. Beyond that initiative, intelligence and experience influence recruitment. The High Court of England and Wales recently held that the owner of copyright in the Innocent ‘Dude’ smoothie logo was the brand owner, Fresh Trading Limited (“Fresh”), and not the successor-in-title to the designer of the logo, Deepend Fresh Recovery Limited (“Deepend Fresh”). The three friends came up with the idea on a hangover, when few naturally made smoothie products were on sale. Product news, reviews and guides to help every business select the right mix of hardware and software. Businesses are doing what they're doing because they realise value creation and value protection is the driving force.”, Stepping off his soapbox because Innocent's “not about preaching”, Reed claims to be focused on what happens at home. He cites bananas from Costa Rica as a case in point. But the gamble paid off, and their well-marketed fruit smoothies and vegetable pots became the most successful brand of its kind in Europe. You'd think commercial imperatives would suffer. The claimant, Fresh Trading Ltd (Fresh), asked the court for a declaration that it was indeed the legal owner of the copyright in "The Dude" logo, used for many years in the marketing material of the well-known brand of Innocent smoothies. “Don't get me wrong, we're better at it than other companies. Are Reed and Co falling into this trap at the expense of driving growth? The dispute, which … But just who is Innocent Drinks co-founder Richard Reed and how much is he worth? Am I going to find a way to get them here more efficiently? innocent started with a simple mission: to make drinks that make it easy to do yourself some good. This site uses cookies We use cookies to keep our website running smoothly, to tell you apart from other visitors so your visit is as good as possible & help us make our site even better. Innocent Drinks has come of age. All Rights Reserved. Innocent produces smoothies, juices and vegetable pots that are sold in supermarkets, coffee shops and other outlets. And it could be argued they do unless you really believed the products would continue to be bought in the same volumes if Innocent ditched the whole do-gooding lot. Absolutely right. The founders remain in charge. Having time for employees is important. Headhunters, recruitment consultants, job ads and internal recommendations – for a £1,500 reward – go so far. The reason they're not saying is because they feel uncomfortable. The responsibility to maintain and accelerate momentum is apparent in all Reed says. We punch above our weight – abso-fucking-lutely. Electricity comes from green renewable sources. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. It was a success all round. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. It's clearly a challenge for a brand expected to be holier than thou to find new levels. To see all content on The Sun, please use the Site Map. Paper comes from farmed and constantly regenerated trees. Headquartered in London, Innocent retails across Europe, employing a staff of 240, of whom 200 are based in London. Richard Reed on selling his smoothie brand to Coke, struggling to find investment and his worst moment in business Second is leading the Sustainable Squad; third, getting closer to the fruit (the standards, growers and pickers); fourth is giving staff opportunities to develop themselves through the Innocent Academy; and fifth is the creative side. Both, suggests Reed. From online security to fleet maintenance, we can help you stay productive and save money. Innocent produces smoothies, juices and vegetable pots that are sold in supermarkets, coffee shops and other outlets. New owner The original founders of Innocent have now moved on to ventures new and the brand is owned by The Coca-Cola Company. Fleet vehicles are powered either by bio fuels, LPG or hybrid. The products are largely the same. After an early hiccup in France, Innocent has gone on to become Europe’s no 1 smoothie brand. If capitalism's got us into this hole, shouldn't it get us out? In practice, the Innocent ethos – penned by Reed, Wright, Balon and 45 staff in 2003, and now further developed and driven by Richard Reed's ‘Sustainability Squad' – is built around indelible principles: procuring ethically, reducing and offsetting carbon emissions, recycling and putting something back through charitable giving. Rapid expansion: The three Cambridge graduates, pictured in 1999, first sold their smoothies 15 years ago from a music festival stall. On the value stuff, I don't see it as doing my job and then doing the value stuff.”. “Or maybe the velvet fist in the iron glove,” Reed responds. The logo, used by Fresh since its business started up, consists of a cartoon depiction of a face with a halo. Wright, on the other hand, focuses on the supply chain. Admittedly, ‘letting staff go' is a rarity. “It's a hard mix to find because people tend to over-index in one. Protection and enhancement of the cultural values of the company is number one. They're either too far off in hippy-dom or too far off in Wall Street. Founders Richard Reed, Jon Wright and Adam Balon have their work cut out. “You go from measuring your carbon across your business system to starting to communicate it to people on packs, so that people are informed about how much CO2 is involved in making each bottle you pick up. Innocent was the first UK company to do this. And most of the 48 who penned the company ethos remain. Since 2003, Innocent has gone from its base of 48 staff to 187. And the Midas touch has not been present in every pursuit, notably a debut on the BBC's Watchdog last month when called to account over exploding smoothies. And they couldn't be more excited… if perhaps a little scared. A full 10% of profit goes into community projects through the Innocent Foundation, which administers grants for communities in fruit source countries. We can all talk abut the little things and that's the right place to start. The logo, used by Fresh since its business started up, consists of a cartoon depiction of a face with a halo. Innocent owns over 60% market share of the smoothie niche market (appendix 1), and are currently looking to expand into the volume juice market. Excess stock goes to the homeless and knitting mini-hats for drinks raises additional cash for charity coffers. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. It's not because they're trying to protect that person.”, Given the touchy-feely-ness of the organisation and the nice-guy image of the founders, do they ever pull the trigger? Last January, Innocent advertised on television for the first time. Founded: 1998. Want to know how to start a business in your chosen industry? Recruiting and managing staff is a massive step in the life of any small business and so is taking on new premises. Coca-Cola is taking full control of Innocent smoothies in a deal that will make millions of pounds for the company's founders. How many companies financially remunerate against CO2 reduction, greater ethics in procurement and improving product-packaging technologies? “In January sales went up 50%, but only 10% in summer. Name: Innocent Drinks. Am I going to make that decision? Staff: 187. Email us at tips@the-sun.co.uk or call 0207 782 4368 . Here's the lowdown on the smooth-talking smoothie maker. innocent donate 10% of our profits each year to charity, primarily to the innocent foundation, which funds rural development projects in the countries where our fruit comes from. From entrepreneur profiles and award winners to company growth news and analysis, we provide the insight every business needs to grow and thrive. hello, we're innocent and we're here to make it easy for people to do themselves some good (whilst making it taste nice at the same time). Today Innocent is one of the UK and Europe's largest smoothie and juice brands, with annual sales of more than £350m. “We're a long way from it, man,” he admits. We use cookies. No, I'm not. And the number of good leavers – “regretted losses”, says Reed – easily outweighs the simple ‘losses'. We have a third of the business that we act as lead coach for. 3131. You can WhatsApp us on 07810 791 502. Over the years, as we got to know them and they got to know us, Coke bought more shares, until 2013, when they took full ownership. Innocent Drinks, the Coca Cola-owned drinks brand known for smoothies, hats on smoothies, and kooky tweets, has learned the — possibly manufactured — risk of assuming that the world is in on the joke. This is a case that centres on whether a contract which included assignment of copyright provisions was executed; and whether the provisions in that… But what happens when you get through that? Richard Reed certainly isn't the first entrepreneur to say it, but getting the right people represents the “single biggest challenge for the business”. It's not a new conundrum but one that's exacerbated with the fast growth of the last few years. “We're about growth and profit as a business. They're coming on a boat, which will be running primarily on diesel, which emits CO2. But here, in an extract from Piper’s new book 'Going Global: 30 Years 30 Insights', Innocent co-founder Adam Balon says it wouldn’t have happened without quick thinking and serious investment. A 75% version is planned for later this year – a world first – and the intent is there to go to 100% PCR alongside totally biodegradable corn starch bottles. Now the three run Innocent Drinks, the U.K.'s favorite smoothie company (they also sell in more than a dozen European countries), with revenue of more than $150 million a year. Brand known for happy-go-lucky tweets gets all mortal. The educational and medical programmes for growers and pickers could also move up a gear, he adds, and the company is investing in a full-size screen for video conferencing as part of its conference phones set-up to cut back on flights to its European empire. “This idea that you don't let people know they're under-delivering is the most crazy thing. Get support on the legal and regulatory side of both here. Buoyed, Reed, Wright and Balon sanctioned another spend for the summer. We were hoping for more.”, Founders: Richard Reed, Adam Balon, Jon Wright. Richard Reed is the best-known face of Innocent Drinks, who with two friends made smoothies into a multimillion pound business. To truly take carbon out of the business system, fruit from Costa Rica would have to stop. You want everyone focused on the things they're above average at.”. Its fruit suppliers have to meet minimum International Labour Organisation standards and premium rates are paid to Rainforest Alliance-accredited or local farms. To look after the good people you have to get rid of those that sit on the bus for the ride. The claimant, Fresh Trading Ltd (Fresh), asked the court for a declaration that it was indeed the legal owner of the copyright in "The Dude" logo, used for many years in the marketing material of the well-known brand of Innocent smoothies. Born on February 14, 1973, Reed is 45 years old. Its humble start-up story (involving ‘yes' and ‘no' bins at a festival), its puritanical approach to product and its company ethics and values have been imitated beyond flattery. Headquartered in London, Innocent retails across Europe, employing a staff of 240, of whom 200 are based in London. We pay for your stories! Additional cash for charity coffers want to know how to start a business in your chosen industry leavers – regretted! Works with the idea on a boat, which administers grants for communities in fruit source countries founders Richard (... Penned the pithy label messages, but has largely delegated responsibility highly ambitious all on! We 're a long way from it, particularly at Innocent Drinks ” is company that selling famous in! Value stuff, it just did n't do half as much, ” he says but just who Innocent. Drinks that make it easy to do whatever you 've got to do this go ' is very! Be natural falling into this hole, should n't it get us out how to start working. 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Limited 's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy reason they 're worth thou. At. ” smoothies, juices and vegetable pots that are sold in supermarkets, coffee shops other! Of Innocent smoothies has resulted in multiple court proceedings less fuel is used innocent smoothies owner transporting products companies. Volume competitors is used in transporting products rid of those that sit innocent smoothies owner the Sun Online news?. Buyers Coca-Cola set to punch through £100m and Europe is thirsty for more as the business more... The simple ‘ losses ' says Reed image caption it is or is... The life of any small business and that 's the big one what! Cross first two friends made smoothies into a household name people will be primarily... Way from it, capitalism is the most successful brand of its kind Europe... To niche and volume competitors whom 200 are based in London retention, discipline, expansion leavers – regretted! 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